Shipping Information
We currently ship DIY Kits and physical products within the United States only, for a flat rate of $10 per order.
Approximate Shipping Times
a) Continental US (48 states) ~ 3 to 7 business days
b) Alaska & Hawaii ~ 5 to 10 business days
Delayed delivery - in very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en route, and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there are no tracking updates for more than 15 business days.
This may especially be true during the busier holiday seasons at the year’s end (November to December), during promotions or other instances.
Processing Time vs Shipping Time
Please note that processing time (1-2 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 1-2 business days to be fully processed (checked, packed and handed off to the shipping carrier). After your order has been processed, our carrier will pick up your package for delivery. In very rare instances, processing may take longer than the stated expected time frame, particularly during busy periods such as holidays or promotions. We do our best to deliver as fast as possible and seek your understanding and patience during such events.
Cancelling an Order
Once an order is placed, we will not be able to cancel it after 3 hours as your order might have already been processed. Please do drop us an email at bookings@funartworkshop.com
Unclaimed Orders
We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of an incorrect or insufficient address. If you notice an incorrect or insufficient address when receiving the confirmation email, email us back as soon as possible at bookings@funartworkshop.com as a reply to your order confirmation email with the updated details. Once we process the order we are not able to change the address and we are not held responsible for an incorrect or insufficient address. You might need to pick up the package if there are multiple failed delivery attempts or the carrier cannot find the address you provided.
Separate Packages
In some instances, an order may be split into different packages for any of the following reasons:
- Certain items may be on back order
- Weight or size restrictions imposed by the shipping carrier
- Items in your order are fulfilled from different store locations
Holiday Season
Due to high volume in sales during the months of October, November and December, we ask that you remain patient. Our customers are important to us and we strive to make you happy. With that said, shipping times may take longer than expected, but we guarantee that your goods will arrive. Thank you.